To Our Valued Customers, Suppliers, and Friends,
On behalf of Midwest 2 Way Communications, we wanted to share with you our plan of operation during the COVID-19 pandemic. Our priorities are – employee health and safety, and continuing to serve our clients. We understand that radio communications are critical, especially now.
Midwest 2 Way wants to make sure all our clients understand that we remain open for business and are committed to providing exceptional service to our clients. We are continuing to process orders and satisfy the needs of our clients. Our sales and service teams are here to process and /or expedite your orders.
To better serve you and allow you to focus on the task at hand, Midwest 2 Way will schedule at no-charge pickup and delivery within our tri county area, in Peoria, Tazewell and Woodford Counties. Use our online store to order more equipment and supplies. You can also call us at 309-387-6831, and we can process your order over the phone and meet you curbside/out front of the store.
We are aware of the critical need for voice communications, replacement parts and other radio and vehicle related solutions your business and our communities. We have inventory in stock and a solid supply chain, we are working closely with our supply chain partners to ensure we have on-hand inventory to address our clients’ needs.
We have taken the following steps:
We have provided our employees the facts about COVID-19 and are following published guidelines for social distancing, sanitation, and disinfection of our facilities and products.
We are disinfecting our facilities and sanitizing all equipment as appropriate.
We are closely monitoring the situation with the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure customer and employee safety, guidance and support.
We’d like to stress this is a fluid situation and we will keep you updated, as we continue to monitor and fine tune our actions.
We would like to take a moment to acknowledge our first responders and medical professionals that continue to protect and serve our communities. To those on the frontline and to their families that support them, we thank you during this unprecedented time.
Should you have any questions, please contact one of our team directly, or at 309-387-6831 or at [email protected]; we are here to help.
Thank you for your continued support and collaboration.
With best regards,
Your Midwest 2 Way Team
Your Midwest 2 Way Team